Ollynk Assistant: ask your business and the help guide with AI

The assistant lives on every screen of the admin. You write to it the way you'd write to your manager: “how did the week close per location?”, “which coach had the most no-shows?”, “how many new clients came from Instagram?”. It queries your sales, bookings, clients, catalog and team live and answers in business language, never tables or codes, always respecting your user's permissions: a coach doesn't see finances.

For usage questions it doesn't improvise. It answers only from Ollynk's official documentation: the help guide maintained by the product team, with the exact steps for every screen. When you ask how to set up the no-show charge, it replies with the steps for your version of the system, not a generic answer.

If a question isn't covered, the chat says so and logs it so the support team can answer and add it to the guide. Every unanswered question improves the next one.

Business questions (sales, occupancy, no-shows, clients, payroll) and usage questions (where a setting lives, how to create a package, how to export a report, how to connect WhatsApp) get solved instantly. Cases involving a specific charge, an account incident or a possible system error go to a person on the team with the conversation's context, so you never repeat yourself.

The same brain is available outside the admin with Ollynk MCP. If you connect your business to ChatGPT or Claude, you can ask the same questions there and, on top of that, ask it to run actions: create a schedule, log a booking or update a client, always with your confirmation.

The Ollynk Assistant is the first layer on every plan. Starter also includes email support; Professional and Business add live-agent support and 1:1 onboarding sessions; Enterprise adds a dedicated account manager and a guaranteed SLA. AI doesn't replace people: it takes the repetitive questions off their plate so they have time for the ones that matter.